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All commerical and domestic carpet, floor, upholstery cleaning in Edinburgh and Scotland

Cleaning the Nations Carpets and Upholstery

Please keep in mind that this is our normal, everyday, every job service. No matter how small or how large the job, all clients receive this service package.

Ten Step Programme

STEP 1 — Pre-Inspection

Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions and ascertain just how your expectations can be realised. He will also advise you of any possible permanent staining. The fibre type is also determined with a quick test.

STEP 2 — Commercial pre-vacuum
Your carpet will be thoroughly vacuumed with a special Turbine Vacuum System to remove bonded dry soil. Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in cleaning.

STEP 3 — Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

STEP 4 — Pre-spray & Pre-spot
Traffic areas and spots are pre-treated for more effective soil and spot removal.

STEP 5 — Shampoo
Your carpet will be shampooed with a rotary cleaning machine which will massage the pile as the shampoo loosens soil.

STEP 6 — Rinse & Extract
Once the soil has been loosened and suspended, our warm water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. As we care about your carpets we ensure that wool carpets are rinsed with warm or hand hot water. Every carpet that we clean is pH balanced so that there is no sticky residue left behind.

STEP 7 — Post-spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed. There may be a charge for this service if there are a number of specific stains which require attention. Note: Permanent stains identified by our technician may not be removed.

STEP 8 — Post Grooming
The carpet pile is set in one direction for faster drying and visual appeal.

STEP 9 — Post Inspection 
Please walk through your home or business to inspect our work. Let us know that you are pleased by signing our service receipt. We will advise of any flaws, or installation defects, stains that may not have responded to treatment or conditions of wear.

STEP 10 — No-Risk Guarantee
Should there be a problem or an area that you are not satisfied with, we will re-clean the area at no extra charge.