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All commerical and domestic carpet, floor, upholstery cleaning in Edinburgh and Scotland

Select a Professional

When the carpet cleaner comes to call there are certain procedures they need to follow in order to assess the item that is required to be cleaned.

Carpets: They will check the fibre content, the construction and soil levels also check to see if the fitting is secure or if there is any pre-existing damage. A written survey will be completed and all aspects of the work will be discussed with the customer.

Upholstery: The fibre content and construction of the fabric will be determined also the levels of soiling. Any pre-existing damage will be pointed out and noted on the survey form.

The survey enables the technician to gather information that will enable them to select the correct method and chemicals to do the work. The technician should also be in a position to explain what results can be achieved and the cost. It is at this point that the customer will decide whether they wish that particular company to proceed with the work.

If in the past your previous carpet cleaner hasn’t followed the above steps the odds are they are not professional.

I understand just how difficult it is when trying to select a cleaning company as there are so many advertising their trade. I would like to think that you may have been recommended by friends or relatives and because of that recognise that you are choosing a genuine professional cleaning company.

If, however, that isn’t the case the fact that we belong to a recognised specialist trade body such as the National Carpet Cleaners Association (NCCA) demonstrates our commitment to customer care. Members of the NCCA are required to attend training courses and prove they have FULL insurance cover each year as part of their membership criteria.

If you are resident or have a business in the Edinburgh area or in the Lothians I would be happy to discuss you floor care needs. Our teams also travel into Fife and Stirlingshire to look after both domestic and commercial clients.

If you happen to be accessing our website from outside our working area and are having a problem finding a suitable cleaning company feel free to contact me. I network with a large number of independent carpet cleaner’s and may be able to give you some assistance.